Mark facilitated the pandemic-delayed annual leadership retreat of our board and senior staff. Supposed to happen in April, delayed six months to October. Mark worked with us throughout the delay, when the whole world was on fire, continuing to be a true thought partner during a tough time. Then he facilitated a great retreat that didn’t look at all like what we had planned to do in April. He made it all work, like it was the most natural thing in the world to throw out one plan and create a whole new one because, well, COVID!
Mark is a joy to work with, because he is thoughtful and thought provoking. He has been a key leader in nonprofits and had to think through the same sorts of strategic choices I, as Executive Director, am thinking through. He gets it. And when he commits to doing something, he is all-in! He led the way to redesign our whole retreat due to COVID’s many disruptions to our business, then partnered with me to get our entire senior staff and board ready and excited to be coming together to think about the future again. I don’t know that anyone ever facilitated a three hour Zoom retreat pre-COVID, but he just went with it and our entire board stayed with him the entire three hours. Not one person dropped off mid-retreat. Breakout rooms and 20-person sharing – it all went great!
Karl Androes, Executive Director, Reading In Motion